Privacy Policy

Last updated: May 30, 2026

1. Introduction

Action AI, LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us.

2. Information We Collect

Information You Provide

• Contact information: Name, email address when you join our waitlist or contact us
• Service inquiries: Information you share during discovery calls or intake forms
• Payment information: Services, hardware, and rentals are invoiced directly; we do not collect or store card numbers

Information Collected Automatically

• Usage data: Pages visited, time on site, referring URL
• Device information: Browser type, operating system, screen resolution
• Cookies: We use essential cookies for site functionality and optional analytics cookies with your consent

3. How We Use Your Information

• To respond to your inquiries and provide services
• To process waitlist registrations and send relevant updates
• To improve our website and services
• To comply with legal obligations

We will never sell your personal information to third parties.

4. Data Sharing

We share your data only with:

• Service providers: HubSpot (CRM and marketing automation), MailerLite (email lists and AURA learning sequences), Google Workspace and Google Apps Script (form submissions and confirmation emails), Google Sheets (submission storage), Cloudflare (hosting and DNS), and Google Calendar (booking) — only as needed to deliver services. All data is stored in US-based service infrastructure; we do not transfer or hold customer data offshore.
• Legal requirements: When required by law, court order, or governmental authority

5. AI Agent Data Handling

When you engage our professional services:

• Your data processed by AI agents receives the same confidentiality protections as human-handled data
• Your data is never used to train or fine-tune AI models without explicit written consent
• All agent operations involving client data are logged in immutable audit trails
• Client credentials are stored with AES-256 encryption in isolated environments

6. Your Rights

You have the right to:

• Access: Request a copy of the data we hold about you
• Correct: Request correction of inaccurate data
• Delete: Request deletion of your data
• Opt out: Unsubscribe from marketing emails at any time
• Withdraw consent: For analytics cookies via our cookie preferences

To exercise these rights, email [email protected].

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above, or as required by law. Waitlist data is retained until you unsubscribe. Client engagement data follows our 7-year audit retention policy.

8. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest (AES-256), access controls, and regular security reviews.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or a prominent notice on our website.

11. Contact

Action AI, LLC
6 Liberty Square # 2772
Boston, MA 02109
United States
[email protected]